Medical Practice Assessment

  • Review and analyze operational functions
  • Evaluate practice's financial structure including accounts receivable, physician compensation, management and staff compensation, overhead, and staffing
  • Review of billing, coding and collections, compliance and risk management, patient flow, scheduling, information systems, medical records and human resources
  • Enhancement of day to day operations
  • Compare key indicators to industry benchmarks
  • Develop action plan for improvement
  • Office Management Training
  • Working with office manager to develop strategies to make practice more cost effective. Including training the office manager to develop monthly reports which examine all aspects of the practice including accounts receivables, coding practices, breakdown of charges, patient visits and payor mix.
  • Training the office manager on methods to download other pertinent practice information from the computer including teaching him/her the best manner to utilize the information for the benefit of the practice.
  • Training the office manager on methodology to insure that he/she has the right staff in the right place including minimizing the cost of having the wrong person in the wrong position.
  • Review different methods of time management. Train the office manager to be able to assess his/her own practice to ensure smooth and efficient operation.
  • Review different methods of the recruitment and termination process. Provide helpful suggestion to help identify the right applicant for the position.
  • Provide the office manager with non-monetary ways to motivate the staff on a day by day basis.
  • Offer office managers helpful suggestions to assist in the credentialing process .
  • Train office manager regarding ways to "know" why patients selected the practice, i.e., referring physicians, yellow pages, payors, etc. including how to use this information for marketing.
  • Teach office manager how to create an environment in the practice that encourages patients to "want" to use the practice as their "preferred provider."